You can also find answers to many common questions on the Customer Service page.

Had to buy new tickets for another bus and wait 5 hours in Antwerp in the middle of the night. How can I request a refund for a bus delayed less than 120.

Here you will find information on how to request a refund due to delay on departure of your ride, bus cancellation, baggage damage and unavailable seat reservation.

Seats marked with an X cannot be reserved.

If you have larger items or more than two bags, you may be able to bring them for an additional fee if you discuss it with customer service first. Step 3: Select the trip you want to edit. FlixBus customer service phone number : Flixbus France: +33 (0) 1 76 36 04 12.

Flixbus decided to make us wait 1 hour at the departing station always telling us « bus on time » and after an hour.

What can we help you with? Home. ). Honestly, I imagine that job interviews for Flixbus drivers goes something like:.

Check the punctuality of your bus. Step 2: Click “Upcoming (trips)”.

How can I request a refund for a bus delayed more than 120 minutes? Bus cancellation.


Apr 20, 2023 · Buggies must be collapsible. .

Our agents will check your case in. How can I submit this? Bus delay over two hours.

May 3, 2023 · FlixBus: Flixbus customer service tactic is obviously to frustrate the customer to such an extent that they will just give up! - See 3,937 traveler reviews, 445 candid photos, and great deals for Munich, Germany, at Tripadvisor.
About FlixBus.

Read over 500 reviews from recent FlixBus travelers: Flixbus is very convenient, you can book your trip in many cities and at different times.

Real-Time Info.

. This company will often arrive extremely late to bus stops, im saying 30-60 minutes late. We were then told 'bus had already left'.

. . Customer Satisfaction. It is known for offering affordable and convenient bus travel options to passengers. To choose a new departure or arrival destination, you must cancel your trip and book a new one.


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Customer service wasn’t any help and only offered a refund of €6, claiming the bus departed at the scheduled time.

The calculation is based on the exact time of departure (hour, minute, second).

FlixBus allows one item of hand luggage (max.


FlixBus Customer Service.